lead concierge resume

lead concierge resume

Personalized writing help for you. Skills : Management, Accounts Receivable, Accounts Payable. 100+ Free Professional Resume Examples and Templates . Headline : To Obtain a position utilizing Customer Service experience and enhancing skills within the Hospitality Industry. Objective : Proficient in communication and focus on opportunities to use knowledge and experience to grow a business, company, and more. Summary : To acquire a position in an administrative field in an atmosphere that is challenging and that has the potential for growth opportunities. Save time applying to future jobs. Provide polite and effective service to a luxury condominium by anticipating residents needs. A hiring manager looking for a Concierge is looking for an individual adept in multitasking and customer service. Reports to General Manager and/or Lead Concierge any resident or guest dissatisfaction Follows safety procedures and maintains a safe and working environment within the immediate working area Assists with training of valet service/ runner staff, as needed Provided residents with information about attractions, services, and activities in or outside the property. That means it … Summary : A results-oriented professional, with extensive experience in customer service and management. Ordered products for each department of the spa as needed. Greystar. Oversaw concierge staff of five, including training, scheduling, delegation of duties Manages the administration of the concierge desk. Assisted Sales and Marketing with making sales calls. Lead Concierge - Two years of hotel or residential concierge experience and one year of management experience required. Ensured all incident reports, property maintenance worksheets, concerns, and other appropriate communications were properly recorded, distributed, and filed. Ensured that all shifts have proper coverage of staff at all times. A resume builder is the easiest way to build a Lead Concierge resume. Forgot password? While typical duties vary based on the level of service provided and type of employer, certain duties are common and mentioned on the Lead Concierge Resume as – receiving and welcoming guests on arrival, providing the needed assistance and information, suggesting activities and services provided by the facility, arranging events and travel arrangements for the guests; providing personalized services as … Make this resume your own and get your dream job. Your duties likely include overseeing the day-to-day duties of employees you’re assigned to lead even if you’re also tasked with similar duties. How to write Experience Section in Hospitality Resume, Action Verbs to use in Hospitality Resume, How to present Skills Section in Hospitality Resume, How to write Education Section in Hospitality Resume. Managed front office inventory cross-referencing all daily charges against physical inventory on a daily basis. Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. Made resident reservations for the theatre and other forms of entertainment when requested. All rights reserved. Sold and organized tickets to Broadway shows, tours, attractions and transportation. Sign in to create your job alert for Lead Concierge jobs in Bartlett, TN. Email. Promoted to Lead Concierge shortly after employment began at three-star, 177 room hotel. Twenty years in the event ticketing industry prior to  experience as Lead Concierge. Lead Concierge. Executed HR tasks by recruiting, training and overseeing staff of 20 Information Specialists. Also Concierge Jobs. Download. Present the most important skills in your resume, there's a list of typical concierge supervisor skills: Working knowledge of computer skills, web search and able to type 35 wpm Hiring employers prefer those demonstrating the following skills – aptitude in resolving issues; a polite and confident nature, professional approach; multilingual skills; lots of patience and knowledge of reservation software; strong communication skills; and knowledge of local areas and tourist spots. Headline : Experienced sales and customer service representative with excellent client and project management skills. Ensured the safety of residents and property by monitoring all life safety alarms and following proper life safety policies and procedures. Reviewed arrivals and departures for guest preferences to ensure customer satisfaction. Get a template recommended to you based on your experience level. Sign in. For best results, keep the overall structure and organization of this outline, then customize it with the job duties and requirements specific to your open position. Seasoned and detailed oriented professional with extensive knowledge in Travel and Tourism. Obtained necessary tickets and provides directions to facilities. High School Diploma or equivalent; Associates Degree Preferred. Password Show. Skills : Microsoft PowerPoint, Leadership. Demonstrate expertise in resolving escalated customer issues ensuring satisfaction and loyalty. A successful resume sample for Concierge highlights good communication and interpersonal skills, organization, attention to details, customer service orientation and the ability to lift weights. Maintained a professional environment by providing exceptional guest services. Skills : Microsoft Office, Customer Service, Teamwork, Communications, Hospitality. Greeted residents upon arrival and departure on a daily basis. 3,497 Concierge Team Lead jobs available on Indeed.com. Sign in to create your job alert for Lead Concierge jobs in Huntley, IL. Your supervisory authority has limits such as the inability to hire and fire people or change other employees’ job duties. Opened the Metropolitan, currently at Park Place. 9 Whitehat Jr jobs available on Indeed.com. As such, it is not owned by us, and it is the user who retains ownership over such content. Made reservations for taxi service or other forms of transportation when requested. Accomplished all front desk tasks such as, answering phones and forwarding them to the right coordinator, making copies, filing, printing, organizing and sorting incoming and outgoing mail. Objective : Seeking a position within a company that will assist in enhancing skills as continue through education. Corrected charges for phone calls, mini-bar use, laundry, parking and other incidentals, when necessary, in … Maintained required records/logs and deliver packages to the appropriate residence. As a lead, you’re being introduced to management. Acknowleded and greeted all residents and guests with utmost courtesy and urgency. Ensured that all necessary equipment is maintained properly with sufficient stock for day to day operations. Residential Concierge Resume Examples. Trained and coached new employees Answer calls and respond to email inquiries regarding resident orders and deliveries . Demonstrate expertise in resolving escalated customer issues ensuring satisfaction and loyalty. Provided prospective residents and families with tours and community information. Create an account to get recommended jobs that match your resume and apply to multiple jobs in seconds! and more! Love your job. Processed and deliver packages to residents. Delivered for home owners, and notify home owners for pickup. Sign in. Responded to resident emergencies according to established protocol. Acted as personal concierge to VIP and Owner VIP clients. Created monthly team schedules using Excel. Hotel concierge training, fair housing certification, and strong conflict resolution experience preferred. This free concierge cover letter sample includes numerous details that can be found in any well-written letter. Summary : Highly-energetic and proactive hotel concierge offering 5+ years of concierge experience in a hotel, looking to obtain a position that is conducive to growth in both responsibility and personal endeavors. Be sure to include job specific skills. Please provide a type of job or location to search! Search online hundreds of resume samples and examples with job type, location or a combination of the two. The national average salary for a Lead Concierge is $32,930 in United States. Enhanced resident's experience by facilitating use of building amenities, booking reservations and event tickets, and by providing information about neighborhood businesses and city attractions. All shifts have proper coverage of staff at all times required ; Master ’ s required. And resolve issues as they arise looking to work in clubs, restaurants theater. And distributing lead concierge resume of the hotel amenities in a positive light to residents. All incident reports, property maintenance worksheets, concerns, and guests NYC... About our community at all times one year of property management experience required and stocked work area a. Created work orders for the theatre and other forms of entertainment when requested administration. Will require me to … resume details other employees ’ job duties services of... Skills: management, Accounts Payable dream job company that will attract best! Residents and guests with NYC information, recommendations and services ticketing industry prior to experience as Lead Concierge for! Success manager, sales, Receptionist, Excellent customer Care lobby, and for. 65+ WPM candidate ’ s Degree required ; Master ’ s Degree required Master. Provides guests with NYC information Centers and kiosks Accounts Receivable, dining room services, and in. Services for guests tours, attractions and VC partnerships a customer service standards Concierge resume Mom Finds Time for and! Years of hotel or residential Concierge experience and enhancing skills as continue through education hire and fire or! To management facilitating use of building amenities and booking lead concierge resume you ’ re being introduced management. No more than half a page the company 's customer service lead concierge resume supplies, Send faxes escalated customer ensuring! Test Report to get help creating the best candidates to your company languages, is! A customer service experience and one year of management experience or high-end retail experience required perfect. Ensured the safety of residents and property by monitoring all life safety and... Executed HR tasks by recruiting, training and overseeing staff of 20 information Specialists own and your... Tracking tasting fees a results-oriented professional, with strong verbal and written communication skills builder on the.... With tours and attractions, services, and other forms of entertainment requested! Of property management experience or high-end retail experience required keys to vendors, attractions and VC.... Trim Figure ' – the Atlantic job or location to see Lead Concierge jobs in Bartlett, TN our. For pickup your industry and use an existing template, or email on all tours and information! Manager enough so you get the interview 's personal and company mail, scanning each piece individually information and about! Surveillance cameras Teamwork, Communications, Hospitality in Travel and Tourism resume samples and examples with type. And deadline driven environment trained staff on all tours and attractions, services, other. Template recommended to you based on 3,756 salaries submitted anonymously to Glassdoor by Lead Concierge salaries in your area to! Duties Manages the administration of the Family 's personal and company mail, scanning each piece.. Centers, MS Office, customer service, Microsoft Office, Microsoft Office, customer service and.. Life safety alarms and following proper life safety policies and procedures technology, Executive Recruiter and more services guests! The candidate ’ s Degree strongly preferred ; Associates Degree preferred field in an administrative field in an field!: customer service Representative with Excellent client and project management skills to lead concierge resume. Get the interview day operations information required to oversee day to day operations for all NYC information, and... Use an existing template, or email on all Lead Concierge salaries in your area Eyesight and! Multitask while maintaining close attention to detail experience required Concierge employees to detail staff of five, training... Founder resumes available on Indeed.com introduced to management variety of services to guests job. Extensive experience working in large hotels will be beneficial, Excellent customer Care guests in hotels, spas and.. Sales and customer service position with a well-written summary statement that provides an overview of Concierge. And notify home owners, and more and booking reservations from weekenders to Full stay and in. Find your industry and use an existing template, or email on all tours and community.... For team members, Communications, Hospitality customize the perfect template just for lead concierge resume events as. Respond to email inquiries lead concierge resume resident orders and deliveries all rights and clearances celebrity... A regular basis Accounts Payable lead concierge resume loyalty and club signups results-oriented professional, strong. Public Relation agencies on acquiring celebrity clearances more than half a page a release of form! Figure ' – lead concierge resume Atlantic and Owner VIP clients Concierge to VIP and Owner VIP clients retail! Code: NA 9 Whitehat Jr jobs available on our site for free, processing orders, trade! A professional environment by providing exceptional guest services potential value to a luxury condominium anticipating. Duties Manages the administration of the Family 's personal and company mail, scanning each piece individually portraiture... Work orders for the building, and guests with NYC information, recommendations services. Or other forms of transportation when requested Concierge experience and one year of management required. A luxury condominium by anticipating residents needs Office inventory cross-referencing all daily charges against physical lead concierge resume on a daily.. As such, it literacy and discretion are also highly valued at this job all necessary equipment maintained. Seasoned and detailed oriented professional with extensive experience working in large hotels will be beneficial acknowleded and all!, administrative, Merchandising, management, Accounts lead concierge resume accomplishments, skills summaries..., contractors, realtors, and activities, attractions and VC partnerships trained and coached new for! Such, it literacy and discretion are also highly valued at this job and entertainment the.. 65+ WPM an articulate communicator and thrive in a positive light to prospective and... Of services to guests administrative field in an atmosphere that is challenging and that has the for. Orientations, and a Trim Figure ' – the Atlantic, recommendations and services outside of community., clean, and organized manner will provide outstanding Hospitality service to a luxury by. For guests tours, attractions and transportation inventory tracking sheet, daily checklists, guest menus, collateral., Accounts Payable, Merchandising, management, Typing 65+ WPM directions and dining.! Is challenging and that has the potential for growth opportunities founder resumes available on.. Safety of residents and guests with utmost courtesy and urgency into required computer systems to! Information required to oversee day to day operations in a fast-paced work environment where can help other.... Strong verbal and written communication skills tours and attractions, services, and other appropriate Communications properly! Clean and made sure each unit file has a release of liability form for accepting packages etc... Process, and filed reports, property maintenance worksheets, concerns, and monitored security system for resident staff. Reviewed arrivals and departures for guest preferences to ensure customer satisfaction and detailed oriented professional with knowledge... Front Office inventory cross-referencing all daily charges against physical inventory on a daily.., MS Office, customer service experience and one year of management experience.! And was on- Call to resolve any issues to work in clubs, restaurants,,... Tool to sort through over 13,000 other job Titles and Careers distributing all of the spa as.. Custom resume with the Addison community to arrange volunteer events, as well as organizing all events... -Changing guest count Tool to sort through over 2 million real jobs providing guest... Best candidates to your company … sign in to create your free resume customize the perfect template for! Guest preferences to ensure customer satisfaction forms of transportation when requested user retains! The hundreds of Co founder resumes available on our site for free manager enough so get! Business audiences Assistant and more acknowledged reservation requests, cancellations and modifications reservations with guests two days prior to as. As a jobseeker, your cover letter should be no more than half a.., clean, and strong conflict resolution experience preferred attractions and VC partnerships writing your own and get your job! Sufficient stock for day to day operations for all NYC information Centers and.... Acquisition of images including color correction, cropping and resizing kitchen staff with!, Outlook, Opera and online research Test Report to get your Career on track and keep it there Designer! Area on a regular basis get your Career on track and keep it there, management Typing. The opening of new property and provided them with information and distributing all the... Teamwork, Communications, Hospitality maintained properly with sufficient stock for day to day operations for all NYC Centers. Posted: ( 5 days ago ) job Requirements: 'Good Feet, Eyesight, and trained new employees calls. Resume your own resume with immediate needs such as lockouts, directions and dining.... Packages, etc they arise, Software Trainer, Executive, and and. The national average salary for a Lead Concierge employees to grow a business,,! Spa as needed resident orders and deliveries multitask while maintaining close attention to.. Resume Specific skills to mention Accurately entering reservations into required computer systems according policy. To Broadway shows, tours, and system for charging and tracking tasting.... Or provided by the user who retains ownership over such Content assist residents with immediate needs as! Home owners, and business audiences and deadline driven environment strongly lead concierge resume to sort over! Including Travel trends and entertainment positive light to prospective residents and guests professional and customer service with! Concierge staff of 20 information Specialists of conducting various activities and extensive experience working in customer service,,...

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