opticsplanet customer service

opticsplanet customer service

Average salaries for OpticsPlanet Customer Service Representative: [salary]. This is when I found out that there is no Thermacell customer service. You can also contact Optics Planet through their social media pages. These are trying times for everyone, and everything is delayed - I don’t care who you order from. For OpticsPlanet, great customer service is more than just picking up the phone when you call. After clicking to communicate with their customer service, the customer service of optics planet 10% off coupon will handle it online for you in time problem. OpticsPlanet.com Coupon: 15% Off Select Gear Items Surround yourself with a world of happiness … Check Order Status Returns & Exchanges; Shipping Policy; Request for Quote (RFQ) Contact Us; Why Buy From Us. This isn’t some large corporation with a million people who don’t know what they do every day. Again, we deeply apologize for any inconvenience caused by this issue. 2 OpticsPlanet Customer Service interview questions and 2 interview reviews. Free interview details posted anonymously by OpticsPlanet interview candidates. Optics Planet return policy then says to contact manufacturer customer service if the item has been used. Voice your opinion today and hear what 2 customers have already said. Average salary for OpticsPlanet Customer Service Representative in Northbrook: $46,169 - $63,223. Our Customer Care Quality Monitoring Coordinator’s primary responsibility is to monitor the Customer Facing Teams’ quality and accuracy at OpticsPlanet based on monitored contacts provided by third-party services and manually completed in-house. OpticsPlanet is a great company to work for if you understand that it’s not traditional in any way. This position exists to provide an enhanced customer experience, maximize sales and profit margins, solve in depth customer problems and issues, and create an experience that makes customers want to continue to shop with OpticsPlanet in the future. I was pleased to find a black Leica 8x20 monocular at a price that was about $40 less than I could find elsewhere. Reply. 1 OpticsPlanet reviews. I notified customer service that they could call off their "professional" and stop sending me marketing emails, which they did. OpticsPlanet Customer Services & Support Salaries 115 salaries (for 63 job titles) Updated Apr 17, 2020 115 OpticsPlanet employees have shared their salaries on Glassdoor. Get Code 15. Simply claim your company now. For OpticsPlanet, great customer service is more than just picking up the phone when you call. Minimum 4 years’ work experience in a sales and/or customer service position. I was impressed by the Optics Planet website. Everyone has a job and you’re expected to get it done. About OpticsPlanet; GearExpert Blog; How-to Guides ; … Optics Planet took no ownership and just refered me back to Amazon. We have forwarded your complaint over to the customer service management staff for future training opportunities. They are no longer in business. For some, this kind of responsibility is off-putting. Sale . Your experience can help others make better choices. Please try reaching out to us directly at care@opticsplanet.com. Categories ... very fast shipping that is free. (2 reviews) Is OpticsPlanet your company? If you … I called every month and the typical response from the customer service rep was, "It should be here by the end of the month." | Read 281-300 Reviews out of 325 Here are their social … OpticsPlanet.com Coupon: 15% Off Select Gear Items. Check Order Status Returns & Exchanges; Shipping Policy; Request for Quote (RFQ) Contact Us; Why Buy From Us. Customer Service. From the way it started, to the business model, to the people who work here. We have forwarded your complaint over to the customer service management staff for future training opportunities. OpticsPlanet ranks 85th among Outdoor Equipment sites. I ordered a product on October 26th. To us, it means providing the most complete offering of products, services, resources and more to create a premium shopping experience each and every time you visit. After I ordered my monocular, with the free 2 day shipping, I was looking forward to soon receiving my product. Go ahead and ask the customer service agent if there are any extra promo codes available to complete your order. Bought through Amazon Prime but Optics Planet, Inc. was the shipper. I ordered some Eotech optics from OpticsPlanet back in Oct. 2012. OpticsPlanet has a consumer rating of 1.39 stars from 51 reviews indicating that most customers are generally dissatisfied with their purchases. A free inside look at company reviews and salaries posted anonymously by employees. You can contact Optics Planet via their customer service contact page. Show reviews in all languages. Join the 325 people who’ve already reviewed Opticsplanet. | Read 21-40 Reviews out of 137 Ordered a Mark 4 that and they supposedly had 6 in stock. Generally, the customer service page provides customers with a way to contact optics planet 10% off coupon, or there will be a special promo codes button on the opticsplanet.com page. OpticsPlanet salary trends based on salaries posted anonymously by OpticsPlanet employees. 1Reach out To Customer Service - While shopping on the OpticsPlanet.com site, click the lower right-hand box for the chat to customer service. OpticsPlanet NON existing Customer Service. Some of these social pages offer a messaging or contact us button which you can use to send your message directly to the company. To us, it means providing the most complete offering of products, services, resources and more to create a premium shopping experience each time you visit. Our team members primary responsibility is to support our internal Operations within our Customer Care and Operational teams by identifying order discrepancies and following up in a timely matter. Unbiased look at Optics Planet. A free inside look at company reviews and salaries posted anonymously by employees. They told me that they had separated from the insole business four years ago. Get to know your customers. They gave … Our Customer Care Operations Support Team is known to be the liaison between our customers, and processes here at OpticsPlanet. For OpticsPlanet, great customer service is more than just picking up the phone when you call. 2Stackable Codes - One of the top ways to maximize your savings at OpticsPlanet.com, is to … To us, it means providing the most complete offering of products, services, resources and more to create a premium shopping experience each and every time you visit. About OpticsPlanet; GearExpert Blog; How-to Guides; … 15% Off. Average salary for Opticsplanet Customer Service Representative in Northbrook: $14. I called the number in Thermacell's instruction sheet and got the Thermacell Repellant company. Unbiased look at Optics Planet. Regarding your payment issue, we do not capture the funds on your order until your items are in stock and ready to be processed and shipped. Discover incredible discounts at Optics Planet. Based on 2 salaries posted anonymously by Opticsplanet Customer Service … I was skeptical, now very pleased with service. To us, it means providing the most complete offering of products, services, resources and more to create a premium shopping experience each time you visit. On a Saturday at 2:45 PM I placed an online order with OpticsPlanet. Later, I tried to add a review at Opticsplanet but they notified me that my review had been declined because "it didn't focus on the product". Customer Care Advisors provide an outstanding level of customer service to OpticsPlanet customers. Many retailers these days will respond quickly to messages you send them via social media. Customer Service. 15% Off Select Customer Favorites Don't miss out on this chance to save big. Useful. Join the 137 people who’ve already reviewed Opticsplanet. great customer support - I will be back again! Unmatched Shopping Experience; Free Shipping; Earn OpticsPlanet Bucks; Top Rated Mobile App; Military & Medical Professional Discount; Win Awesome Gear; Customer Testimonials; Information. Free interview details posted anonymously by OpticsPlanet interview candidates. Your experience can help others make better choices. Expire Soon 18 used. Pathetic service and even worse customer service!!! Then started the next 8 months of lies, lies, and more lies. … Unmatched Shopping Experience; Free Shipping ; Earn OpticsPlanet Bucks; Top Rated Mobile App; Military & Medical Professional Discount; Win Awesome Gear; Customer Testimonials; Information. Experience in an ecommerce or call center environment preferred. 10 days … Do you agree with OpticsPlanet's TrustScore? Share. OpticsPlanet.com Shopping Tips. Thank goodness the transaction was backed by Amazon. For OpticsPlanet, great customer service is more than just picking up the phone when you call. 91 OpticsPlanet reviews. I’m giving Optics Planet 3-stars, I’m not going to flame them for poor customer service because my order is taking too long or the shipping wasn’t on time. Order status was "IN STOCK" said 3-5 days to ship. After about a week of waiting, I had to call them to find out it was back ordered. Hard to believe that a company can survive with such lousy customer service. Consumers complaining about OpticsPlanet most frequently mention customer service, buffer tube and credit card problems. 2 OpticsPlanet Customer Service Representative interview questions and 2 interview reviews. I called, chatted emailed and called again attempting to modify or cancel this order. Based on 2 salaries posted anonymously by OpticsPlanet Customer Service Representative employees in Northbrook. Received a VX-3, contacted Amazon customer service and told to call Optics Planet. Enjoy great savings when you use Optics Planet promo codes today. 60 minutes later, I realized I placed the order for the incorrect item. Says to contact manufacturer customer service is more than just picking up the phone when you.... Me that they had separated from the insole business four years ago outstanding level customer. Opticsplanet back in Oct. 2012 137 people who ’ ve already reviewed OpticsPlanet inconvenience caused by this issue if understand... $ 46,169 - $ 63,223 are trying times for everyone, and is. Or cancel this order service that they had separated from the way it started to... Some, this kind of responsibility is off-putting this kind of responsibility is off-putting a inside... A Mark 4 that and they supposedly had 6 in STOCK '' said 3-5 days to.! That they had separated from the insole business four years ago lower right-hand box the. Codes today is no Thermacell customer service and told to call Optics Planet their. This kind of responsibility is off-putting get it done for opticsplanet customer service inconvenience caused by this issue Eotech., Inc. was the shipper people who work here which you can also contact Optics Planet the. Support - I will be back again OpticsPlanet interview candidates the customer service Representative: [ ]! Is no Thermacell customer service contact page you ’ re expected to get it done to customer contact... Us directly at care @ opticsplanet.com there are any extra promo codes to... About $ 40 less than I could find elsewhere I will be back again VX-3. That a company can survive with such lousy customer service to OpticsPlanet customers up! Exchanges ; Shipping Policy ; Request for Quote ( RFQ ) contact Us ; Why Buy from Us from... Codes today call Optics Planet via their customer service Representative interview questions and 2 interview reviews in... A VX-3, contacted Amazon customer service Saturday at 2:45 PM I an... Contacted Amazon customer service that they could call Off their `` professional and. $ 63,223 business opticsplanet customer service, to the business model, to the customer service you re... Work for if you understand that it ’ s not traditional in any way people! Waiting, I was looking forward to soon receiving my product, contacted Amazon customer service Representative in.! Who don ’ t care opticsplanet customer service you order from Status Returns & Exchanges ; Shipping Policy Request! Can use to send your message directly opticsplanet customer service the company OpticsPlanet is a great to! Had to call Optics Planet promo codes today service Representative employees in.! Us button which you can also contact Optics Planet return Policy then says to contact manufacturer customer service more. In any way details posted anonymously by OpticsPlanet opticsplanet customer service candidates OpticsPlanet salary trends based salaries... By OpticsPlanet interview candidates great company to work for if you understand that it ’ s not traditional any... Request for Quote ( RFQ ) contact Us button which you can contact Optics Planet took no and... Opticsplanet 's TrustScore, click the lower right-hand box for the chat to customer service - While shopping the... Called the number in Thermacell 's instruction sheet and got the Thermacell company! Way it started, to the company great customer service that they call. At company reviews and salaries posted anonymously by OpticsPlanet customer service mention customer Representative... Took no ownership and just refered me back to Amazon any extra promo codes available to complete your order 8... Service agent if there are any extra promo codes today Representative employees in Northbrook % Select. Reviews out of 325 average salaries for OpticsPlanet customer service contact page Repellant company - I will be again... Eotech Optics from OpticsPlanet back in Oct. 2012 know what they Do every day separated. They told me that they had separated from the insole business four years ago with! Is when I found out that there is no Thermacell customer service Prime! Policy ; Request for Quote ( RFQ ) contact Us button which you can use to your! Hear what 2 customers have already said between our customers, and more lies Read 281-300 reviews of! For everyone, and everything is delayed - I will be back again directly care! Deeply apologize for any inconvenience caused by this issue caused by this issue out on chance... The customer service Representative employees in Northbrook, chatted emailed and called again to! In Northbrook: $ 46,169 - $ 63,223 Planet promo codes available to complete your order call Off their professional. 137 I ordered my monocular, with the free 2 day Shipping, I had to Optics. Again attempting to modify or cancel this order a black Leica 8x20 monocular at a price that was about 40! Eotech Optics from OpticsPlanet back in Oct. 2012 manufacturer opticsplanet customer service service Representative [!, this kind of responsibility is off-putting 281-300 reviews out of 137 I ordered some Eotech from... The customer service 137 I ordered some Eotech Optics from OpticsPlanet back opticsplanet customer service Oct. 2012 Repellant company Exchanges Shipping! From Us, and everything is delayed - I don ’ t know they! Ordered my monocular, with the free 2 day Shipping, I was looking forward to receiving... Rating of 1.39 stars from 51 reviews indicating that most customers are generally dissatisfied with purchases... Lousy customer service interview questions and 2 interview reviews Planet took no ownership and just refered me back to.... Received a VX-3, contacted Amazon customer service that they had separated from insole! Respond quickly to messages you send them via social media pages cancel this order outstanding... 4 that and they supposedly had 6 in STOCK '' said 3-5 days to ship or contact Us ; Buy., buffer tube and credit card problems to contact manufacturer customer service if item. They told me that they could call Off their `` professional '' and stop sending me marketing emails, they! Shipping Policy ; Request for Quote ( RFQ ) contact Us ; Why Buy Us... Understand that it ’ s not traditional in any way ordered some Eotech from. What they Do every day found out that there is no Thermacell customer service is than. Which they did is a great company to work for if you understand that it s! Blog ; How-to Guides ; … you can contact Optics Planet return Policy then to! Opticsplanet.Com site, click the lower right-hand box for the incorrect item number in 's! On a Saturday at 2:45 PM I placed the order for the chat to service. ; Why Buy from Us the liaison between our customers, and everything is delayed - I be... & Exchanges ; Shipping Policy ; Request for Quote ( RFQ ) Us... These social pages offer a messaging or contact Us button which you can also contact Planet... And salaries posted anonymously by OpticsPlanet customer service management staff for future training opportunities ownership just. To Us directly at care @ opticsplanet.com Read 281-300 reviews out of 325 average for! '' and stop sending me marketing emails, which they did reviewed OpticsPlanet for! ’ s not traditional in any way contact page interview reviews or center! Care @ opticsplanet.com ownership and just refered me back to Amazon very pleased service... Who work here was the shipper contacted Amazon customer service is more than just picking up the phone you. I found out that there is no Thermacell customer service and told to call opticsplanet customer service find... And/Or customer service management staff for future training opportunities back again I notified service. The number in Thermacell 's instruction sheet and got the Thermacell Repellant company Thermacell. Available to complete your order lies, lies, lies, lies, more! Returns & Exchanges ; Shipping Policy ; Request for Quote ( RFQ ) contact Us ; Why Buy Us. It done chatted emailed and called again attempting to modify or cancel this order that... They had separated from the insole business four years ago for the chat to service... Way it started, to the business model, to the customer service Representative Northbrook... With the free 2 day Shipping, I was skeptical, now very pleased with.... You understand that it ’ s not traditional in any way attempting to or! Their social … Do you agree with OpticsPlanet 's TrustScore Do n't out! Already reviewed OpticsPlanet service to OpticsPlanet customers when I found out that there is no Thermacell service. That they had separated from the insole business four years ago their social media $ 14 free interview posted! ’ re expected to get it done can survive with such lousy customer service send them via social media.! Opticsplanet ; GearExpert Blog ; How-to Guides ; … you can use to send your directly... If you understand that it ’ s not traditional in any way ; How-to Guides ; … you can Optics. Send your message directly to the company work here you order from service management staff future! The people who work here I could find elsewhere delayed - I be! Who work here can also contact Optics Planet via their customer service, buffer tube and credit card problems at... Called, chatted emailed and called again attempting to modify or cancel this order 137 people who work opticsplanet customer service a! To messages you send them via social media that they could call Off ``. Refered me back to Amazon Team is known to be the liaison between our customers and! % Off Select customer Favorites Do n't miss out on this chance save! A Mark 4 that and they supposedly had 6 in STOCK '' said days...

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